About Don Rousseau
ABOUT US
Hi, I’m Don Rousseau, founder of My Medicare Search.
I have been a licensed health insurance agent since 2012, but my passion for serving others began long before I entered the insurance industry.
As a teenager, I worked at my father’s service station, where I learned the importance of hard work, honesty, and customer service. Pumping gas, washing car windows, and helping customers taught me that every person deserves to be treated with respect. I also gained firsthand experience with the rewards and challenges of operating a family-owned business.
After graduating from college, I began my professional career with a large corporation, serving as an accountant and business analyst. That experience strengthened my analytical and problem-solving skills while teaching me how to evaluate complex information and make sound business decisions.
Following my corporate career, I became an entrepreneur and started several small businesses in different industries. As a business owner, I developed an even greater appreciation for customer service and learned that lasting success comes from building trust and treating people fairly.
During this period, I also returned to school and was commissioned as a Lutheran Church Lay Minister. Although this ministry has always been volunteer service rather than paid employment, it has been one of the most meaningful experiences of my life. Today, I continue to serve as a semi-retired Lay Minister, and the values I learned through ministry—integrity, compassion, honesty, and putting others first—continue to guide everything I do.
When my business interests eventually changed, I began searching for another profession that would allow me to continue serving people while supporting my family.
That’s when my son-in-law, who owned an insurance agency in Florida, asked whether I would be interested in becoming an insurance agent.
My first response was, “I don’t want to sell anything.”
His reply changed my perspective.
He said, “Good. I’m not looking for a salesman. I’m looking for someone who wants to help people.”
That perfectly described what I wanted to do.
In 2012, I became a licensed health insurance agent. I initially worked as an independent agent, helping individuals and families understand their health insurance options. When the Affordable Care Act significantly changed the individual health insurance marketplace, I accepted a position as a captive agent representing one insurance company.
While I enjoyed helping my clients, I soon realized that representing only one carrier limited the options I could offer. I wanted the freedom to compare multiple companies and recommend the plan that truly served each client’s needs—not simply the only plan I was authorized to sell.
Because of that commitment, I made an important decision in 2019 to become an independent Medicare insurance broker.
It was one of the best professional decisions I’ve ever made.
Today, I represent multiple highly respected Medicare insurance companies, allowing me to compare plans, premiums, provider networks, prescription drug coverage, and benefits to help my clients find the Medicare plan that best fits their individual needs and budget.
I believe Medicare decisions should never be rushed or confusing. My goal is to make Medicare easy by educating you first, answering every question, and then helping you make an informed decision with confidence.
Whether you’re turning 65, retiring, moving to Florida, or reviewing your current Medicare coverage during the Annual Enrollment Period, I will personally guide you through every step of the process.
When you work with me, you won’t be handed off to another agent or a call center. I personally serve every client because I believe relationships matter. My clients know they can continue calling me long after enrollment whenever they have questions or need assistance.
If you choose to work with me, I promise to:
- Put your interests first in every recommendation.
- Help you understand Medicare in plain, easy-to-understand language.
- Compare plans from multiple insurance companies.
- Help you choose coverage that fits your healthcare needs and budget.
- Be available throughout the year whenever you need assistance.
- Treat you with honesty, respect, and the same care I would give a member of my own family.
My philosophy is simple:
I don’t measure success by the number of policies I sell.
I measure success by the number of people I have genuinely helped.
I am committed to providing every client with honest advice, exceptional personal service, and ongoing support throughout their Medicare journey.
I look forward to serving you and helping make your Medicare decisions simple, understandable, and stress-free.
At My Medicare Search, I don’t simply help people enroll in Medicare.
“Medicare doesn’t have to be confusing. I’ll personally guide you every step of the way, helping you understand your options so you can make confident decisions. At My Medicare Search, I Make Medicare Easy.”
Please call me if you have any questions: (561) 559-7153
